Users may enroll multiple devices with Duo multi-factor authentication. Duo's device management portal makes it easy to manage your devices.
Learn more about multi-factor authentication
It is strongly recommended that users enroll at least two devices with Duo, in case their primary device becomes unavailable.
Go to myaccount.colgate.edu/duo and sign in with your Colgate credentials and Duo verification. Or, click on My Settings & Devices to access the device management portal.
After accessing the device management portal (see above), click Add a new device to start the enrollment process again and add a second phone or another authenticator. This is also where you can reactivate, rename, or delete your existing devices.
After accessing the device management portal (see above), click the Device Options button for the device you wish to rename. Then, click the Change Device Name button to give your phone a more descriptive name. Click Save to keep the changes.
When you install the Duo Mobile app on your smartphone or tablet, you may see a prompt for the Security Checkup feature. You may also see prompts regarding this feature while you use the app. It can be accessed via notifications at the bottom of the app or via the app menu:
- Applie iOS: Menu > Security Checkup
- Android: Menu > Settings > Security Checkup
The Security Checkup is intended to help users identify and remediate issues, such as any system or Duo Mobile app updates available to install. It only provides suggestions and does not enforce or initiate any action on devices in this regard.
