Fall Wellness Events
Please join the Human Resources Department for our December 18 snowflake making event. Sign up here.
HigherED EAP
The holidays can bring added stress, but ESI EAP is here to support you and your family. Be sure to visit our 2024 Holiday Survival Kit.
Colgate EAP Resources
BRiDGES EAP is a workplace benefit that provides assessment, referral, and short-term counseling to employees and their immediate family members. All callers will receive up to five free sessions per issue per year with an EAP professional for confidential support.
BRiDGES is available by phone Monday through Friday, from 8 a.m. to 5 p.m. at 315-697-3947. In-person, virtual, and phone sessions are available by appointment.
Should you need assistance after 5 p.m. you can still call BRiDGES at 315-697-3947. You may leave a message and your call will be returned during regular business hours. Evening appointments are available by appointment only. In the event of a crisis Behavioral Health Telemedicine through Excellus and HigherED EAP are available 24/7, please see below to contact them. If you are experiencing an emergency, please call 911.
HigherEd EAP offers 24/7 access to counselors, links, tools, and resources to help higher education personnel deal with professional challenges. To access this benefit, call the EAP at 1-800-252-4555 or log on to the website.
Behavioral Telemedicine (for those enrolled in Colgate’s health insurance plan), through a partnership with MDLIVE, allows you to schedule a consultation with a psychiatrist or therapist 24/7 via phone, tablet, or computer — wherever and whenever you need to. No 20% coinsurance imposed.
Telemedicine: 866-692-5045 (for those enrolled in Colgate’s health insurance plan)
Our doctors are always in. Get care in minutes, 24/7/365. Talk to a board-certified doctor in 15 minutes or less for trusted, reliable care whenever and wherever you need it. MDLIVE is your affordable alternative to urgent care clinics or the ER. No long waits or drive times. See how MDLIVE visits work.
MDLIVE board-certified doctors have an average of 15 years of experience and provide care for more than 80 common, nonemergency conditions, including:
Allergies Insect bites Sinus problems
Cold & flu Pink eye Sore throat
Ear pain Prescriptions UTIs
Headaches Rashes and more
Madison County Mental Health Department (315-366-2327, option 1), The mental health department offers a crisis line 24 hours a day. You can call 315-366-2327 and press 1. During business hours, this line goes to office staff, where clients may ask to speak to an available clinician. Individuals are also seen at the office on an emergency, walk-in basis.
Retirement Planning
Fidelity
Virtual Fidelity appointments can be scheduled online (search Colgate University and virtual appointments) or by calling 800-642-7131.
Appointments are available on the following dates:
January 23, 2025
February 10
March 10
New Retirement Participant with Fidelity? Create your NetBenefits online account.
Go to NetBenefits and click “Register as a new user.”
Follow the instructions to set your unique username and password.
Then log in to see the features of your Colgate University Defined Contribution Retirement Plan account.
(Remember: Don’t reuse passwords and avoid weak, commonly used passwords.)
The NetBenefits interactive demo lets you customize your experience.
You can select a topic for more information when prompted, or you can watch the demo from start to finish and then learn more.
TIAA
Virtual TIAA appointments can be scheduled online or by calling 800-732-8353.
2025 CUWell
The 2024–2025 Program Year Began December 1, 2024.
The enhanced and more personalized program offers you more choices in how to engage in your well-being and earn rewards. Colgate University will continue to offer the incentive of $300 on a flexible spending account as long as you earn 300 points by 11/30/2025.
Virgin Pulse Is Personify Health
Starting December 16, the app name will change to Personify Health and the Virgin Pulse icon will change to the brand mark Percy.
The Virgin Pulse logo, colors, and fonts will be replaced with the fun, new Personify Health brand as of December 30 — both online and within the app. Keep an eye out for Percy.
More details and information about the new brand can be found here.
Excellus BlueCard for International Travel
Traveling over the winter break, utilize the Excellus BlueCard program for all your medical needs. BlueCard is a national program that allows BlueCross BlueShield members to obtain health care services while traveling or living in another BlueCross BlueShield service area. To learn more, call 1-800-810-BLUE (2583) or visit Geo-Blue.
2024 1095-C forms will be available through the Online Benefit System in the Colgate portal by March 2, 2025.
On-Campus Biometric Screenings
February 19, 2025
April 29
September 9
October 7
October 28
(All will be held in the Clark Room, James C. Colgate Hall)
To register for an appointment:
- Log in to Virgin Pulse through the CUWell website; sign in on the Colgate Portal
- Select Benefits at the top of the page
- Select View All
- Scroll down to select LabCorp
- Select Start Now
- Select Continue under Onsite Screening
- Select Colgate University under location in the Search box
- Under Date: select the calendar icon to scroll through the year- all scheduled dates are highlighted with a green dot
- Select your date
- Select your time and specific time slot
- Select Schedule Appointment