Colgate EAP Resources
BRiDGES EAP is a workplace benefit that provides assessment, referral, and short-term counseling to employees and their immediate family members. All callers will receive up to five free sessions per issue per year with an EAP professional for confidential support.
BRiDGES is available by phone Monday through Friday, from 8 a.m. to 5 p.m. at 315-697-3947. In-person, virtual, and phone sessions are available by appointment.
Should you need assistance after 5 p.m. you can still call BRiDGES at 315-697-3947. You may leave a message and your call will be returned during regular business hours. Evening appointments are available by appointment only. In the event of a crisis Behavioral Health Telemedicine through Excellus and HigherED EAP are available 24/7, please see below to contact them. If you are experiencing an emergency, please call 911.
HigherEd EAP offers 24/7 access to counselors, extensive links, tools, and resources to help higher education personnel deal with professional challenges. To access this benefit, call the EAP at 800-252-4555 or log on to the website: higheredeap.com.
Behavioral Telemedicine (for those enrolled in Colgate’s health insurance plan), through a partnership with MDLIVE, allows you to schedule a consultation with a psychiatrist or therapist 24/7 via phone, tablet, or computer — wherever and whenever you need to. No 20% coinsurance imposed.
Telemedicine (1-866-692-5045) (for those enrolled in Colgate’s health insurance plan) Our doctors are always in. Get care in minutes, 24/7/365. Talk to a board-certified doctor in 15 minutes or less for trusted, reliable care whenever and wherever you need it. MDLIVE is your affordable alternative to urgent care clinics or the ER. No long waits, drive times, or germ-filled offices. See how MDLIVE visits work.
MDLIVE board-certified doctors have an average of 15 years of experience and provide care for more than 80 common, nonemergency conditions, including:
- Allergies
- Cold & flu
- Ear pain
- Headaches
- Insect bites
- Pink eye
- Prescriptions
- Rashes
- Sinus problems
- Sore throat
- UTIs
- More
Madison County Mental Health Department (315-366-2327, option 1), The mental health department offers a crisis line 24 hours a day. You can call 315-366-2327 and press 1. During business hours, this line goes to office staff, where clients may ask to speak to an available clinician. Individuals are also seen at the office on an emergency, walk-in basis.
Retirement Planning
Fidelity
Virtual Fidelity appointments can be scheduled online at fidelity.com (search Colgate University and virtual appointments) or by calling 800-642-7131.
Appointments are available on the following dates: September 20, October 15, November 12, and December 10
New Retirement Participant with Fidelity Don't forget to create your NetBenefits online account.
Go to netbenefits.com and click “Register as a new user.” Follow the instructions to set your unique username and password. Then log in to see the features of your Colgate University Defined Contribution Retirement Plan account. Remember: Don’t reuse passwords and avoid weak, commonly used passwords.
The NetBenefits interactive demo lets you customize your experience. You can select a topic for more information when prompted, or you can watch the demo from start to finish and then learn more.
Fidelity Market Sense - join Fidelity every Wednesday for a 20 minute webinar on the latest headlines, current market conditions and what it all means for you.
TIAA
Virtual TIAA appointments can be scheduled online or by calling 800-732-8353.
Appointments are available on September 19.
First-time to TIAA- Register and then log in at tiaa.org/colgate. Select ready to enroll. You will need to complete the enrollment process for both the Defined Contribution Retirement Plan (Employer & Mandatory) and the Colgate University Defined Contribution Retirement Plan (employee Voluntary).
Biometric Screenings:
- Tuesday, September 17, 2024, 7 a.m.–noon, ALANA Cultural Center
- Wednesday, September 18, 2024, 1p.m.–5 p.m., ALANA Cultural Center
- Tuesday, October 22, 2024, 7 a.m.–noon, ALANA Cultural Center
- Wednesday, October 23, 2024, 1p.m.–5 p.m., ALANA Cultural Center
To register for an appointment:
- Log in to Virgin Pulse through the CUWell website; sign in on the Colgate Portal
- Select Benefits at the top of the page
- Select View All
- Scroll down to select LabCorp
- Select Start Now
- Select Continue under Onsite Screening
- Select Colgate University under location in the Search box
- Under Date select the calendar icon to scroll through the year; scheduled dates are highlighted with a green dot
- Select your date
- Select your time and specific time slot
- Select Schedule Appointment