VPN Connections: Android Devices

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Instructions detailing the process for creating a VPN (Virtual Private Network) connection to Colgate University on Android devices.

Background

Access to certain resources on Colgate’s network requires being connected to that network, even when in remote (off­-campus) locations. This is done by using a VPN, which will connect a machine to Colgate’s network regardless of physical location.

Requirements

  • Android device
  • A valid Colgate username and password
  • Cellular or Wifi network access

Procedure 

(Note: Not all Android interfaces look the same, so the screenshots included with these instructions may not match the experience on your own device..)

Step 1

In the Play Store, search for “GlobalProtect”.  It should look like the following, and is published by “Palo Alto Networks”

Tap Install to install the GlobalProtect VPN app. When it is done installing, tap Open to open the app.

 

Screenshot showing the install button in the Play Store
Screenshot showing the open button in the Play Store

Step 2

Enter remoteaccess.colgate.edu as the portal address.

Screenshot showing the entry of remoteaccess.colgate.edu as the address

Step 3

Enter your Colgate network username (do not include @colgate.edu) and password.

 

Step 4

Select OK to allow the connection.

Screenshot showing the connection request

Step 5

Tap to disconnect when the VPN is not required, and return to the app and tap when you need to reconnect

Screenshot showing the instruction to tap to disconnect
Screenshot with the instruction to tap to connect

Ask for Help

If you are unable to find the information you need in the documentation available online, the ITS Service Desk is available to assist.