Supported Software - Employee Computers

Information about software support provided by ITS to faculty and staff on Colgate-owned computers.

Support is defined as the installation of the application and guidance in the use of the software product.

Go to information about software supported on classroom computers.

Full Support

Fully supported software on Colgate-owned machines
Type of Software	Mac	Windows
Operating system	macOS 11	Windows 10 Enterprise
Word processing	Word (MS Office 2019)	Word (MS Office 2019)
Spreadsheet	Excel (MS Office 2019)	Excel (MS Office 2019)
Presentation	PowerPoint (MS Office 2019)	PowerPoint (MS Office 2019)
Database	None	Access
Email	Gmail, Outlook	Gmail, Outlook
Calendar	Google Calendar	Google Calendar
Desktop publishing	Word (MS Office 2019) Adobe InDesign	Word (MS Office 2019) Publisher (MS Office 2019) Adobe InDesign
Web browser	Safari Chrome	Internet Explorer Chrome
Video conference	Zoom	Zoom
Players, plugins	Media Player VLC Shockwave/Flash QuickTime	Media Player VLC Shockwave/Flash QuickTime
Scanning OCR	Adobe Acrobat	Adobe Acrobat
PDF	Preview, Adobe Acrobat Reader	Adobe Acrobat Reader
PDF for forms, etc.	Adobe Acrobat	Adobe Acrobat
Banner	Banner	Banner
Query tools	Actual Technologies ODBC (Oracle)	MS Query Crystal Reports
Compression	OS Tools	OS Tools
Anti-virus	None	MS System Center Endpoint Protection / Windows Defender
Course management	Moodle	Moodle

Limited Support

Software on Colgate-owned machines with limited support from ITS
Type of Software	Mac	Windows
Statistical	Stata SPSS	SAS Stata SPSS
Image Editor	Adobe Photoshop	Adobe Photoshop
Computing & programming	MATLAB	MATLAB

No Support

Software on Colgate-owned machines that is not supported by ITS
Type of Software	Mac	Windows
Bibliographic	Zotero	Zotero

Although Zotero is not supported by ITS, it is supported by the staff and faculty of the University Libraries.

Specialty Software

Contact the ITS Service Desk for specific information about specialty software, purchases, and cost sharing.

Cost Sharing

For all software that is not listed in one of the charts above, cost sharing with ITS may be possible if the software is being used for reasonable business purposes and it has been planned in the annual ITS budget process (fall of the preceding year).

This must be budgeted in that process, not at the time of purchase. Costs for items not budgeted will normally be borne 100% by the department or user. Requests for unbudgeted cost sharing will be considered on a case-by-case basis.

Adobe Products

Colgate has a volume agreement with Adobe covering many of its products. The Adobe Creative Suite is available to the entire Colgate community, and most other Adobe products may be purchased at the lowest academic discount. To install Creative Cloud on a Colgate or personally owned computer, start on our Adobe Creative Cloud page.

Microsoft Products

Colgate has a series of volume agreements with Microsoft. Most titles not listed in the charts above may be purchased at a discount through ITS. Faculty and Staff can use Office 365 free of charge and use while employed at the University on personally owned computers or mobile devices. To install Office 365, start at colgate.edu/o365. To purchase a copy of Microsoft Office, visit hup.microsoft.com.