Printing on Campus

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Information Technology Services provides printing services across campus including public spaces/lab printing and departmental network printers.

Students

Use this guide to find a location for printing.

Location Webprint from your own device Print from nearby Public Computer Notes
Case Geyer 3rd floor, 5th floor public areas Yes Yes Color Printing Available on 3rd floor.
Case Geyer 5th floor Flex Room Yes No Available 24 hours
O'Connor / Coop Computer Lab Yes Yes  
Frank Dining Hall Yes No  
Cooley Science Library Yes Yes  
113 Broad Street Yes No  
Parker Commons Yes    

 

Printing from a Computer in a Public Lab

  • Log into a computer
  • Open the file you wish to print
  • Click print and select the printer nearest you (should be the default printer)
  • Walk to the printer and swipe your card at the Print Release Station.  
  • Find your print job on the screen, click Release
  • Wait for your print job to be printed and the printer

 

Printing A PDF from a Computer in a Public Lab

You may find that printing a PDF from a web browser will not work or prints a corrupted file.

  • Download your PDF file to the computer
  • Use Adobe DC to open the file
  • If prompted to log into Adobe, enter your full Colgate email address and click Next
  • Enter your Single Sign on credentials
  • Use Adobe DC to send your PDF to the printer

 

Webprint allows you to upload your documents from your laptop, desktop, or mobile device to the Webprint server.  Once uploaded, visit a public printing location on campus, swipe your card, and pick up your printout once complete.

More details below on Webprint's features and limitations.

For a list of public printing locations, see the next section below.

 

Basic Features

  • Access with your regular Colgate network credentials
    • Campus visitors may visit either the Case-Geyer Library Circulation Desk or the Cooley Science Library Circulation Desk for access to Webprint as a guest.
  • Requires no software, drivers, or browser plug-ins
  • Accessible from all major web browsers
  • View your recent and pending print jobs

 

Webprint Limitations

  • The file size cannot exceed 35 MB.
  • It is not possible to change page layout, orientation, or size.
  • It is not possible to select individual pages to print. The entire uploaded file will be printed.
  • Limited to 10 copies at a time.
  • The time limit to release any print job is two hours. If the job is not released within two hours, it is automatically deleted.  
  • Not supported for iOS or Android devices

Supported File Formats

MS Word: 
doc, docm, docx, dot, dotm, dotx

MS Excel:
xlam, xls, xlsb, xlsm, xlsx, xltm, xltx

MS Powerpoint:
pot, potm, potx, ppam, pps, ppsm, ppsx, pptm, pptx

MS XPS Standalone Viewer
xps

Adobe Reader: 
pdf

If you don’t see your file extension above, convert your file to PDF format and then print it.  If your application does not have a "convert to PDF" option, you can use Google's Chrome browser which includes a "print to PDF" option.

 

 

Printing from a Computer in a Public Lab (Preferred Method) Printing using Webprint
  • If you are printing several different jobs, logging into a public computer may be more convenient and faster than using Webprint
  • Public lab computers have a variety of software, and may be able to open and print more file types that your computer 
  • Printing from the computer offers additional print settings that are not available with Webprint
  • The color printer located in Case-Geyer on the third floor can only be used by logging into a computer on the third floor
  • If you would like to print single sided, or if you want to select the pages you wish to to print (ie.  print pages 2-10 and page 15 of a 100 page document), you must log into a public computer lab space.
  • Using Webprint provides more locations and often extended (sometimes 24/7) availability
  • Conveniently send your print jobs from any location to a Webprint printer, pick up when convenient for you

 

Our remote monitoring tools don't always catch supply issues, paper jams or other problems.  To report a problem with a printer, contact ITS by calling us at 315-228-7111 or emailing us at itshelp@colgate.edu.  Be sure to include in your email the location and detailed problem you are experiencing.

Faculty and Staff

Summary
This how-to document will walk you through the steps of adding a Colgate network printer to your Colgate managed Windows computer. 

Audience
This article is intended for those that would like to add a Colgate network printer to their Colgate managed Windows computer.

Background
Colgate connects most all of their printers to the network.  To print to one of these printers, you must first be connected to the Colgate network, and the printer needs to be added to your computer.

Requirements

  • a Windows computer connected to the Colgate network through a wired connected or a wireless connected (Note: Guest wireless will not work)
  • the printer must be added to your computer (listed as one of your printers in Windows "Printers and Scanners")
  • the printer must be connected to the network, turned on functioning properly

 

Procedure
I.  Navigate to "print.colgate.edu"

a.  Click the Windows Start button or tap the Windows key on your keyboard

b.  Begin typing \\print.colgate.edu and press the Enter button

II.  Find your printer

Printers are typically named like this:  Alumni-111-BW

a.  Within the window that pops up, enter good search term to search for your printer.

b.  Double click on the printer.  The printer is now added.   Go to Windows  "Printers and Scanners" to confirm that your printer has been added. 
    

Summary
This how-to document will walk you through the steps of adding a Colgate network printer to your Colgate managed Mac computer. 

Audience
This article is intended for those that would like to add a Colgate network printer to their Colgate Colgate managed Mac computer. 

Background
Colgate connects most all of their printers to the network.  To print to one of these printers, you must first be connected to the Colgate network, and the printer needs to be added to your computer.

Requirements

  • a Mac computer that is managed by Colgate
  • the printer tag number that you would like to add

 

Procedure
I.  Launch Self Service App on your Mac

a.  Click on spotlight and type Self Service

 

II.  Launch Printer Magician & Enter Printer Tag Number

a.  Double click on the Printer Magician 

b.  Once it is launched, enter the *printer asset number (or tag number) and press return.  Your printer is now added.

*To find your printer, refer to this list.

Related Services & Resources

Department Multi-Function Devices (MFDs)

For repairs and service (including toner replacement), please refer to the sticker on the front of the copier/printer. 

Call the phone number listed and provide the ID number of the copier/printer for support. 

University Printing

For large volume printing, copying and imaging services, consult:

University Printing

Ask for Help

If you are unable to find the information you need in the documentation available online, the ITS Service Desk is available to assist.