The Employee Assistance Program (EAP)
is designed to help with problems related to substance abuse, marital and family issues, financial or legal concerns, and job stress and other personal problems.
The EAP provides confidential, short-term, solution-focused counseling (usually 4 – 6 sessions) for employees and families. For longer-term counseling needs, a referral is made to appropriate resources within the community. Your needs are matched with the most appropriate and most cost-effective resources and are coordinated with your health insurance coverage.
Family Services Associates (FSA) is Colgate’s EAP provider. FSA is the largest integrated out-patient provider of mental health and substance abuse services in Onondaga County with offices in Liverpool, Syracuse, and DeWitt. Colgate employees and their families may be seen at any of the above locations or at their satellite location in Hamilton at 58B Utica Street. Please call 315-451-2161 for a free, confidential appointment.
Excellus BlueCross and BlueShield members can access tools to assist them in locating a doctor or hospital, learn how generic prescriptions can save you money, research health topics, compare hospitals, take a health assessment, and more. LEARN MORE
Relph Benefit Advisors (RBA) provides a single point of contact for assistance understanding and navigating Colgate University’s medical, prescription, dental and flexible spending plans. RBA services are available for employees, your spouse or domestic partner and your children at no cost. Relph Benefit Advisors will help with locating providers, ordering replacement I.D. cards, estimating out-of-pocket costs and plan coverage, resolving provider billing and insurance claims, facilitating approvals and prior authorizations for services, and providing support for out-of-area services. For assistance email email@example.com or call 1-800-836-0026 x510, Monday – Friday 8:00 am – 6:00 pm.
The Shaw Wellness Institute encourages the establishment of healthy, purposeful, and balanced lifestyles within the Colgate community. By providing information through interesting and creative means, we help develop the knowledge, skills, and attitudes that become the foundation for a lifetime of healthy behaviors. WELLNESS INSTITUTE
A Wellness and Benefits Fair organized by human resources is typically held every fall. This is an opportunity for employees to meet the university's benefit representatives, to learn more about the benefits provided by Colgate, and to have questions answered.