Software Support
Below is the level of software support provided by ITS to faculty and staff on Colgate-owned computers.
Support is defined as the installation of the application and guidance in the use of the software product. Colgate also provides access to
lynda.com, the on-demand, online learning tool that is available to everyone with a valid Colgate network account.
1 ITS installs Windows 7 Enterprise as the default Windows OS for new Windows computers. Macintosh OS X 10.7 , 10.8 is the current standard on new computers.
2 New installations are MS Office 2010 (Windows) 2011 (Mac).
3RefWorks is recommended and supported by the Colgate Libraries. EndNote will be supplied to Instructors on request but is no longer fully supported as of 2007.
CREATE A REFWORKS ACCOUNT
Specialty Software
All software that is not listed above:
ITS Funding and Cost Sharing is provided for a number of software titles. Cost Sharing may be provided if the software is being used for reasonable business reasons and it has been budgeted during the ITS yearly budget process in the fall of the preceding year
(NOT at the time of purchase). Costs for items not budgeted will normally be borne 100% by department or user. Requests for unbudgeted cost sharing will be considered on a case-by-case basis.
- Adobe Products - we have a volume agreement with Adobe which covers many of its products. The agreement allows Colgate to purchase most titles at the lowest academic discount.
- Microsoft Products - we have a series of volume agreements with Microsoft. Most titles not listed above may be purchased through ITS.
Please contact the
Helpline for specific information about specialty software, purchases, and cost sharing.