Supported Software at Colgate University Skip Navigation

Software Support 

Below is the level of software support provided by ITS to faculty and staff on Colgate-owned computers.

Support is defined as the installation of the application and guidance in the use of the software product. Colgate also provides access to lynda.com, the on-demand, online learning tool that is available to everyone with a valid Colgate network account.

Full Support

Type of software Macintosh Windows ITS Funding
Operating System: Mac OS1 Windows OS1 100%
Word Processing: Word2 Word2 100%
Spreadsheet: Excel2 Excel2 100%
Presentation: PowerPoint2 PowerPoint2 100%
Database: FileMaker Access2 100%
E-mail/Calendar: Gmail, Thunderbird Gmail, Thunderbird 100%
Desktop Publishing:

Word2 (basic)

Word2 (basic)

100%
InDesign (advanced) Publisher
InDesign (advanced)
0%
Web Browser:

Safari

Internet Explorer

100%
Firefox
Chrome
Firefox
Chrome
100%
Players/Plug-ins: Media Player, VLC Media Player, VLC 100%
ShockWave/Flash, QuickTime ShockWave/Flash, QuickTime 100%
Web Editor: Standard Under Discussion Expressions Web 100%
Scanning OCR: Photoshop Elements (basic) Photoshop Elements (basic) 100%
Image Editor:

Photoshop Elements (basic)

Photoshop Elements (inter.)

100%

PDF: Acrobat Reader, PrimoPDF Acrobat Reader, PrimoPDF 100%
PDF for forms, etc.: Acrobat Professional Acrobat Professional 50%
Banner:

Banner

Banner

100%
Query Tools: Actual Technologies ODBC MS Query (basic)
Crystal Reports (advanced)
100%
Compression: Stuffit Expander OS Tools or WinZip 100%
Anti-Virus: McAfee Virex McAfee VirusScan 100%
Course Management: BlackBoard/Moodle BlackBoard/Moodle 100%

Limited Support

Statistical: SAS SAS 50%
Image Editor: Photoshop (advanced) Photoshop (advanced) 0%

No Support

Bibliographic:

Refworks3

Refworks3

100%
1 ITS installs Windows 7 Enterprise as the default Windows OS for new Windows computers. Macintosh OS X 10.7 , 10.8  is the current standard on new computers.

2 New installations are MS Office 2010 (Windows) 2011 (Mac).

3RefWorks is recommended and supported by the Colgate Libraries. EndNote will be supplied to Instructors on request but is no longer fully supported as of 2007.

CREATE A REFWORKS ACCOUNT

Specialty Software

All software that is not listed above:

ITS Funding and Cost Sharing is provided for a number of software titles. Cost Sharing may be provided if the software is being used for reasonable business reasons and it has been budgeted during the ITS yearly budget process in the fall of the preceding year (NOT at the time of purchase). Costs for items not budgeted will normally be borne 100% by department or user. Requests for unbudgeted cost sharing will be considered on a case-by-case basis.
  • Adobe Products - we have a volume agreement with Adobe which covers many of its products. The agreement allows Colgate to purchase most titles at the lowest academic discount.
  • Microsoft Products - we have a series of volume agreements with Microsoft. Most titles not listed above may be purchased through ITS.
Please contact the Helpline for specific information about specialty software, purchases, and cost sharing.