Phones and Telecomm Skip Navigation

Phones and Telecommunications

Telephone service, including voicemail, is provided for all employees. To make long-distance calls, employees are assigned long-distance access codes by the Helpdesk.

Phone Operation Manuals

Identify your phone model below. Click the image to view the manual for that model. 
Cisco Phone Examples
7961 7941 7961

Campus Calls

Key in the 4-digit extension

Directory Assistance

There is a charge associated with all directory assistance calls. Please access your favorite online resource (http://www.anywho.com, for example) as a phone number resource. Otherwise, dial 9 + 1 + area code + 555-1212 (wait for tone) + access code.

Information about Colgate Phone Numbers

Key in 0, then follow the prompt to find the phone number.

International Dialing

Key in 9 + 011 + country code + city code + phone number (wait for tone) + access code.

Local Calls

Key in 9 + the 7-digit number.

Long Distance Outside the 315 Area Code

Key in 9 + 1 + area code + phone number (wait for tone) + access code.

Long Distance Within the 315 Area Code

Key in 9 + phone number (wait for tone) + access code.

Main Colgate Number

315-228-1000

Phone Moves/Adds/Changes/Repairs

Key in 7111 for the Helpline.