Students sometimes have questions or concerns about a grade that was assigned for a particular course. Students do have the right to have more information regarding an assigned grade and are first encouraged to consult with the instructor who taught the course if they have questions about the basis for which the grade was assigned.
If the student finds the explanation unsatisfactory, he or she may next request that the division director or department chair convene a meeting with the student, instructor and division director or department chair. During this meeting, the student would present the rationale for why he or she believes the final grade was incorrect or improperly made. After this meeting, the instructor does retain responsibility for the grade in the course.
According to the Student Handbook
, if the division director or department chair were to determine that the final grade was the result of prejudicial treatment or capricious, the division director or department chair is expected to bring the matter to the attention of the associate dean of the faculty. The associate dean will then determine the appropriate action(s) to take.