Frequently Asked Questions - Colgate University Skip Navigation

Frequently Asked Questions

When are bills mailed and when are they due?
Colgate generates bills for all students (first-years and upperclassmen) during the first week of July for fall semester and during the first week of December for the spring semester.

Term Date
Billing Date
Payment Due
Fall
July 1
Aug. 1
Spring
Dec. 1
Jan. 1

If you think there is an error on your bill, you may deduct the amount in question and pay the remaining balance. Any new charges or adjustments appearing on a statement after the original semester bill must be paid within 30 days unless otherwise noted on the statements. A minimum $100 late fee or 1% of the past due balance (whichever is more) will be charged for balances not paid by the due date.

Interim Billing Date
Payment Due
Aug. 1
Sept. 1
Sept. 1
Oct. 1
Oct. 1
Nov. 1
Nov. 1
Dec. 1
Jan. 1
Feb. 1
Feb. 1
March 1
March 1
April 1
April 1
May 1
May 1
June 1
Can I pay my tuition bill with a credit card?
Colgate does not accept tuition payment by credit card.
What is the tuition prepayment plan?
The tuition prepayment plan offers parents the opportunity to prepay tuition for two, three, or four years at the current rate of annual tuition set for the first year of participation in the plan. Parents need to complete the Prepayment Plan Agreement form.
Can I wire money to pay my tuition bill?
Yes, Colgate does accept wire transfers of funds for tuition payments. Contact the Student Accounts office at 315-228-7812 for further assistance.
My grandparents want to pay my bill but they don’t have a computer. Is there a way for them to send payment to Colgate for me?
As a student, you control who has access to your tuition bill.  You can print out your bill from the QuikPAY site and share the bill with your grandparents (or any other interested third party).   The payment can be sent directly to Colgate via the United States Postal Service at the address indicated on the bill (be sure they include the coupon portion of the bill with the payment).   Another option would be for you to list your grandparents on your “Student Account Information Release Form” and then supply them with the contact number for Student Accounts (315-228-7421).   Student Accounts can always work with your grandparents to provide a payment option that is convenient.  Contact Student Accounts directly by phone (315-228-7421) or by e-mail (stuaccounts@colgate.edu) for billing and payment guidance.
If I have a credit balance on my account, how can I receive the credit?
Credit that exists from payment of financial aid at the end of the drop/add period will be refunded automatically (usually within two weeks after the end of drop/add).   Students with direct deposit set-up will receive their credit directly into their bank account.  Students that do not have direct deposit will receive a check at their Colgate mailbox.  Non-aided students may request their credit by contacting Student Accounts.
Do I have to purchase colgate’s health insurance?
No, you do not have to purchase Colgate’s health insurance. However, it is a requirement that all students are covered with a health insurance policy. If a student is covered by a private, family policy and provides proof of coverage to Colgate, the health insurance premium will be waived.  Annually all students must go to www.gallagherkoster.com/colgate and either enroll in or waive out of the university insurance program.
Who can provide me with enrollment verification for scholarships and/or private health insurance coverage?
All enrollment verification is performed by the registrar’s office. Families can call the registrar at 315-228-7408 or 7676 or e-mail the request to registrar@colgate.edu.
Whom should I contact with questions about my fines?
Miscellaneous fines are billed on tuition accounts.  If you have a question or want to appeal your fine, you should contact the department that assessed the fine (i.e., Campus Safety for parking fines; Case or Cooley Library for library fines, etc.). Student Accounts can only process your payment. We do not have the authority to adjust or cancel fines for other departments. Use the following list to determine whom to contact about your specific fine.

Fine Categories
  • Athletic Fines
    • Women’s 315-228-7729
    • Men’s 315-228-7575
  • Physical Education Charges 315-228-7601
  • Club Sports Charges 315-228-7613
  • Chemistry Lab Fees/Fines 315-228-7655
  • Housing Damage Fees 315-228-7372
  • ID Fee (Replacement) 315-228-7333
  • Infirmary Charges 315-228-7750
  • Case Library Fines 315-228-7301
  • Science Library Fines 315-228-7312
  • Lockout Fines 315-228-7333
  • Parking Fines 315-228-7333
  • Fire Safety Fines 315-228-7812
  • Miscellaneous 315-228-7812
Where do I pay my fines?
Fines appear on your tuition account and you can pay by e-check on QuikPAY.  We recommend this type of payment so that you can avoid standing in line at the Cashier's window.  However, the cashier is available to accept payment of your fines Tuesday through Friday from 10 a.m. to noon and 1 p.m. to 4 p.m. The cashier's window is located on the ground floor of James B. Colgate Hall. Students can also make payment by check through the campus mail system. Make checks payable to "Colgate University" and be sure to include your name, ID number, and a note indicating that you are paying fines.
How do I know what my meal plan options are?
Colgate offers a variety of meal plans. For complete details on the meal plans, please call Colgate's food service provider, Sodexo Campus Services, at 315-228-7670 or go to the dining plans section of the campus dining website.