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VITA Volunteer Information

Volunteering with the Volunteer Income Tax Assistance (VITA) Program is fulfilling on many levels. Learn more about the intricacies of the United States tax system as you help low-income local families secure the full tax refunds to which they are entitled.
Students at a laptop across the table from community members whom they are assisting with a tax return

Learn About the EITC

To be an effective VITA volunteer requires an intimate understanding of the Earned Income Tax Credit (EITC). Learn more about the EITC with the following resources:

Testing and Training

To assist others with their tax returns as a part of the VITA program you must first pass the online Link-n-Learn test offered by the Internal Revenue Service (IRS). We recommend that you complete this test over winter break. Do not wait until the last minute to take the test — it takes some time!
  • For new volunteers: Go through the Basic menu only, and then take the Online Test
  • For returning volunteers: Go through the changes for Basic volunteers and then take the Online Test.
You must pass the test with a score of 80 percent or better. Upon completion of the course print your course certificate and volunteer agreement.

All volunteers must enroll in a quarter credit class, SOSC 275, in the spring semester. Here is a recent syllabus.

Schedule, Locations, and Emergency Contacts


Locations: For the address of, and directions to, your volunteer location, please visit our locations page.

Emergencies: If you require immediate assistance during the course of your volunteer work, please contact one of the following people, depending upon your assignment location:

Hamilton
Nicole Simpson
Program coordinator at Hamilton Public Library
nsimpson@colgate.edu
315-228-7991

Morrisville
Kim Lorraine
Program coordinator at Community Action Partnership
klorraine@capmadco.org
315-684-3144

Norwich
Alice Andrews
Program coordinator at Cornell Cooperative Extension
ama42@cornell.edu
607-334-5841 ext. 18

Wampsville
Diane Cromp
Program coordinator at Department of Social Services in Wampsville
diane.cromp@dfa.state.ny.us
Cell: 315-796-7315